Terms and Conditions

Scope of application.

The following terms and conditions apply to all use of services available on the Zestinfo domain, Zestinfo.com (the “Website”). The Services, as defined below, are provided by Zestinfo hereafter referred to as “ Zestinfo,” “us,” “we,” or “our”) and are subject to the Customer’s acceptance, without modification, of all the terms and conditions contained herein (the “Terms and Conditions”).

Please read these Terms and Conditions carefully before accessing or using the Services. By creating an Account (as defined below), the Customer agrees to be bound by the Terms and Conditions, which are presented during the Account creation process via a specific checkbox. If the Customer does not agree to all the Terms and Conditions, they may not access or use the Services. If these Terms and Conditions are considered an offer by Zestinfo, acceptance is expressly limited to these terms. The Agreement excludes any other general and/or special terms and conditions applied by the Customer. The Services are available only to individuals who are at least 18 years old.

Definitions

Capitalized terms are defined as follows:

  • Customer: Refers to the individual or legal entity that has agreed to these Terms and Conditions for professional purposes.
  • Data: Refers to all information extracted by Zestinfo and provided to the Customer as part of the Services.
  • Intellectual Property Rights: Refers to patents, designs, models, drawings, copyrights, software rights, database rights, trademarks, service marks, know-how, domain names, commercial trading names (whether registered or not, including all applications for registration of such rights), and generally all similar rights, including any extensions and renewals of these rights, worldwide.
  •  Zestinfo: Refers to the limited liability company (SAS) Zestinfo S.A.S., or any legal successor.
  •   Browser Extension: Refers to the browser extension managed by Zestinfo to deliver the Services.
  • Services: Refers to the services provided by Zestinfo to extract and deliver Data to the Customer via the Website using the Browser Extension, based on the subscription plan selected by the Customer and the number of credits associated with that plan.
  • User: Refers to any individual under the authority of the Customer (such as an agent, employee, representative, proxy, etc.) who is authorized to access the Services.

Purpose and description of the Services.

These Terms and Conditions set forth the rules governing the Services.

The Service allows the Customer to extract structured Data from LinkedIn Sales Navigator, locate emails related to the extracted Data, and create contact lists. The Service is provided via a Browser Extension that is compatible only with Google Chrome or Chrome-based browsers (such as Brave) and requires the Customer’s LinkedIn Sales Navigator account.

Zestinfo grants the Customer the following rights, which the Customer accepts:

•  Access to the Website through the Customer Account, under the conditions specified below.

•  Use of the Services, including email and chat support, based on the subscription plan (and associated credits) chosen by the Customer, in exchange for the payment of the fees specified during the order process. No fees are required if the Customer opts for the freemium access.

Customer’s Zestinfo Account and Conditions for Subscribing to the Services

To access the Services, the Customer must create an account on the Website (referred to as the “Account”).

An Account includes a unique identifier (login) and a password or another form of unique identification determined by Zestinfo.

The Customer is solely responsible for using this access right to their Account. Zestinfo will make every effort to minimize the downtime of the Website (including the Account) due to maintenance or bug fixes. The Customer is responsible for maintaining the security of their Account and is fully accountable for all activities that occur under the Account and any other actions taken in connection with it. The Customer must immediately notify Zestinfo of any unauthorized use of their Account or any other security breaches.

Zestinfo will not be liable for any acts or omissions by the Customer on the Account, including any damages incurred as a result of such acts or omissions. The Customer must be a human; accounts registered by “bots” or other automated methods are not permitted. The Customer must provide a valid email address and any other information requested to complete the sign-up process. Accounts may only be accessed and used by the individual whose details were entered upon Account creation (the User).

The Account login credentials cannot be shared with any other individual or company. The Customer must not create more than one account.

The Customer must not use the Services in violation of any applicable laws (e.g., in the Customer’s jurisdiction or in the European Union (EU)), including but not limited to copyright or trademark laws. Furthermore, the Customer shall only use the Services if they are a legitimate and registered user of LinkedIn Sales Navigator, to extract Data for purposes covered by the rights and obligations of a lawful user of the data made available on LinkedIn and/or LinkedIn Sales Navigator.

The Customer will only use the Data for purposes compatible with the original purposes, namely networking and career opportunities. The Customer shall comply with the data protection legislation applicable to them (including ePrivacy rules and marketing rules) and the individuals whose Data are processed. In no case can Zestinfo be held liable for LinkedIn’s actions on the Customer’s LinkedIn and LinkedIn Sales Navigator accounts (e.g., account suspension, restriction, or ban).

The Customer is advised of the technical contingencies inherent in the Internet and the access interruptions that could arise from this. Consequently, Zestinfo cannot be held liable for any downtimes or slowdowns affecting the Services and/or the Website. Zestinfo cannot guarantee the continuity of the Services executed remotely via the Internet, which is recognized by the Customer. Access to the Website and/or Services may be suspended occasionally for maintenance operations necessary for the effective functioning of the Services. In the event of interruption to the Services and/or Website, Zestinfo undertakes to inform the Customer as fully and promptly as possible to enable the Customer to take measures to prevent any disruption to their business. Zestinfo cannot be held liable for any impact such downtime might have on the Customer’s business.

The Customer is aware that the Services work exclusively with LinkedIn Sales Navigator but do not grant a license to the Customer. The Customer is aware that LinkedIn can limit the Customer’s number of connections and/or searches and the Customer’s ability to contact other LinkedIn Members.

The Customer is also aware that LinkedIn can restrict, suspend, or terminate the Customer’s LinkedIn account if the Customer breaches LinkedIn’s terms, procedures, any other applicable policies, the law, or misuses LinkedIn services. Consequently, Zestinfo cannot be held liable for any restrictions, limitations, actions, downtimes, or slowdowns resulting from LinkedIn’s documentation, technical issues, initiatives, or enforcement of their own terms of use affecting the Services. Zestinfo cannot be held liable for any impact such downtime might have on the Customer’s business. Each LinkedIn Sales Navigator account can only be linked to one Customer Account on the Website.

The Customer shall not use services similar to Zestinfo Services when they have an active (or ongoing) subscription plan, an active (or ongoing) free trial, or existing Zestinfo credits, as such use could impair the extraction of leads from a technical perspective. If the Customer subscribes to or uses the Services, they agree to let Zestinfo access their LinkedIn Sales Navigator account for pooling features. The pooling features allow the Customer to use the full potential of the Services and obtain more extracted Data. If the potential Customer does not want the pooling feature, they should not create an Account and use the Services. Creating an account means acceptance of the Terms and Conditions and acceptance of the pooling feature.

Use of the Services

The Customer agrees to use the Services exclusively for their professional needs and in line with their intended purpose. Specifically, the Customer will avoid:

  •   Attempting to bypass, access, or alter the security, authentication, and confidentiality procedures governing access to the Services or Data.
  • Exceeding the usage limits set for a Customer or Account.
  • Trying to probe the vulnerabilities of the Website.
  • Modifying or attempting to modify the Services.
  • Introducing viruses, malware, denial-of-service attacks, or any other actions that might degrade, slow down, damage, or pose any risk to the Services.
  • Using any technology to copy or use the Services or Data for any unauthorized purpose.
  • Attempting to access or alter the Data of other Customers or Users.

Payment and Invoices

Optional paid services, such as scans, exports, or enrichments beyond the free credits and matches included, are available through the Services.

By selecting a specific subscription plan, the Customer agrees to pay Zestinfo the fees associated with that plan, as indicated on the Website at the time of order and payment.

Zestinfo accepts payments via credit card, debit card, or wire transfer.

Payments will be billed automatically and may be processed in batches. Some payments may be charged up to 10 days later.

If the Customer decides to cancel their plan, they will lose all remaining credits/matches in their account at the end of the billing cycle. Additionally, any credits/matches that rolled over from previous billing cycles may no longer be accessible if the Customer changes their plan.

The Customer agrees to be responsible for any overage charges incurred once their credits/matches are exhausted.

Invoices can be accessed in the billing portal of the Customer’s Account.

Refunds

Zestinfo does not issue refunds to Customers who are unhappy with the number of emails found or, more broadly, with the Data provided as part of the Service. Once the Data is available for download in the Customer’s Account, the Customer has received value from the tool, which cannot be taken back. Therefore, refunds will not be given for Data that has already been provided.

Unused credits during a fixed subscription period (e.g., monthly or yearly) will roll over to the next subscription period only if the Customer renews their initial subscription.

Support

The Services include access to both chat support and email support. “Chat support” allows Customers to request technical assistance through the chat feature available on the Zestinfo Website at any time. Zestinfo will make reasonable efforts to respond as quickly as possible, depending on staff availability. “Email support” enables Customers to request technical assistance via email at any time, with Zestinfo aiming to respond within three business days. Both support options are available to help with the use of the Services.

Use of Customer’s Logo

By creating an account, the Customer grants Zestinfo a perpetual, worldwide license to use the Customer’s company name and logo(s) exclusively for Zestinfo’s marketing and sales purposes, such as listing the Customer as a client on the Website. The Customer can revoke this license at any time by notifying Zestinfo via email. Zestinfo will confirm receipt of the notification and provide a response detailing the follow-up actions within 30 days. The Customer guarantees that they have the full right to grant this license to Zestinfo.

Copyright Infringement

Zestinfo respects the Intellectual Property Rights of others and expects the same in return. If the Customer believes that any material on or linked to by Zestinfo infringes their copyright, they are encouraged to notify Zestinfo. Zestinfo will respond to such notices within 30 working days by removing the proven infringing material or disabling all links to it. If a Customer is found to have infringed copyrights or other Intellectual Property Rights of Zestinfo or third parties under appropriate circumstances, Zestinfo will terminate their access to and use of the Services.

Intellectual Property

Zestinfo does not transfer any Intellectual Property Rights of Zestinfo or third parties to the Customer. All rights, titles, and interests in such property remain solely with Zestinfo.

Zestinfo, the Zestinfo logo, and all other trademarks, service marks, graphics, and logos used in connection with Zestinfo  or the Services are trademarks or registered trademarks of Zestinfo or its licensors. Other trademarks, service marks, graphics, and logos used in connection with the Services may belong to third parties.

Using the Services does not grant the Customer any right or license to reproduce or otherwise use any Zestinfo or third-party trademarks.

Zestinfo retains sole ownership of the Services and all associated Intellectual Property Rights.

The Customer’s rights are limited to using the Services in compliance with the Terms and Conditions. The Customer agrees not to modify the Services provided. Any breach of this obligation will result in immediate termination of the Terms and Conditions. Any reproduction, even partial, of the Website requires prior written authorization from Zestinfo.

Use License

Under this license, the Customer is prohibited from:

  • Creating a similar or competitive service.
  • Violating any applicable federal, state, local, or international laws or regulations (including, but not limited to, laws regarding the export of data or software to and from the EU or other countries).
  • Exploiting, harming, or attempting to exploit or harm minors in any way, such as by exposing them to inappropriate content or requesting personally identifiable information.
  • Sending, knowingly receiving, uploading, downloading, using, or reusing any material that does not comply with these Terms and Conditions.
  • Impersonating or attempting to impersonate Zestinfo, a Zestinfo employee, another user, or any other person or entity (including, but not limited to, using email addresses associated with any of the foregoing).
  • Engaging in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or that may harm Zestinfo or users of the Website or expose them to liability.

Additionally, the Customer agrees not to:

  • Use the Website in any manner that could disable, overburden, damage, or impair the Website or interfere with any other party’s use of the Website, including their ability to engage in real-time activities through the Website.
  • Use any manual process to monitor or copy any of the material on the Website or for any other unauthorized purpose without Zestinfo’s prior written consent.
  • Use any device, software, or routine that interferes with the proper functioning of the Website.
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
  • Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
  • Attempt to decompile or reverse engineer any software contained on the Website.
  • Otherwise attempt to interfere with the proper functioning of the Website.

The Customer’s license to use the Services will automatically terminate if the Customer violates any of these prohibitions or restrictions and may be terminated by Zestinfo at any time, at its sole discretion.

Changes

Zestinfo reserves the right to modify or replace any part of these Terms and Conditions at its sole discretion. Any changes to the Terms and Conditions will be communicated to the Customer via email. The Customer’s continued use of or access to the Services after being notified of any changes constitutes acceptance of those changes. Additionally, Zestinfo may introduce new services and/or features through the Services in the future (including the release of new tools and resources). These new features and/or services will also be subject to the Terms and Conditions.

Termination

Zestinfo reserves the right to terminate the Customer’s access to all or any part of the Services at any time, with or without cause, by providing ten (10) days’ notice.

These Terms and Conditions become effective when the Customer accepts them upon creating an Account on the Website. Unless the Customer cancels by deleting the Account through the platform before expiration, the Terms and Conditions will automatically renew for the same period at each renewal.

The Customer can terminate the Terms and Conditions without any compensation by deleting their account.

Failure to comply with the termination conditions will render the termination null and void.

Disclaimer of Warranties

The Services are provided “as is.” Zestinfo and its suppliers and licensors disclaim all warranties, express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement. Neither Zestinfo nor its suppliers and licensors guarantee that the Services or the Website will be error-free or that access will be continuous or uninterrupted. The Customer understands that any content or services downloaded or otherwise obtained through the Services are done at the Customer’s own discretion and risk.

Personal Data Retention

Zestinfo will retain personal data for thirty (30) days after the Customer deletes their online Account. If the Account is not deleted, Zestinfo will retain the data for three (3) years from the date of Data extraction. After this period, Zestinfo will destroy all personal data (including all copies) in its possession or control, including any data processed by a Sub-processor, unless the data has been anonymized. During the three-year period, the personal data will be available for download in the Customer’s Account, unless the Customer deletes the Account before the end of this period.

Limitation of Liability

Zestinfo, along with its suppliers and licensors, will not be liable for any subject matter related to these Terms and Conditions under any contract, negligence, strict liability, or other legal or equitable theory for: (i) any special, incidental, or consequential damages (e.g., loss of profit, loss of clientele, financial or commercial detriment, and the loss, theft, inaccuracy, or corruption of data); (ii) the cost of procuring substitute products or services; (iii) interruption of use or loss or corruption of data; or (iv) any amounts exceeding the fees paid by the Customer to Zestinfo under these Terms and Conditions during the twelve (12) months preceding the cause of action. Zestinfo will not be liable for any failure or delay due to circumstances beyond their reasonable control. The above limitations will not apply where prohibited by applicable law.

General Representation and Warranty

The Customer represents and warrants that (i) their use of the Services will fully comply with these Terms and Conditions and all applicable laws and regulations (including, without limitation, local laws or regulations in the Customer’s country, state, city, or other governmental area regarding online conduct and acceptable content, as well as all applicable laws regarding the transmission of technical data exported from the United States or the country in which the Customer resides) and (ii) their use of the Services will not infringe or misappropriate the Intellectual Property Rights of any third party.

Additionally, Zestinfo will not be responsible for any actions taken by Customers and/or Users on their LinkedIn Sales Navigator accounts.

Indemnification

The Customer agrees to indemnify and hold harmless Zestinfo, its contractors, licensors, and their respective directors, officers, employees, and agents from any and all claims and expenses, including attorneys’ fees, arising from the Customer’s use of the Services. This includes, but is not limited to, any violation of the Terms and Conditions by the Customer.

Force majeure.

The parties are not liable for failing to fulfill their obligations if such failure is due to a force majeure event (e.g., fire, sudden termination of LinkedIn services), as defined by French case law. A party claiming force majeure must promptly notify the other party via registered letter, detailing the specific reasons and consequences preventing the fulfillment of the Terms and Conditions. If the force majeure event lasts longer than three (3) months, either party may request the termination of the Terms and Conditions.

Confidentiality

Zestinfo commits to implementing organizational and technical measures to ensure the confidentiality of the Confidential Information (as defined below) provided by the Customer and Users.

Each Party agrees to keep the Confidential Information confidential and to disclose it only to those employees, subcontractors, or suppliers who need to know it for the execution of the Terms and Conditions. Confidential Information includes all information, data, and documents of any kind shared by one Party with the other or brought to its attention in writing, verbally, or by any other means. This includes, but is not limited to, all technical, commercial, accounting, strategic, or financial information, studies, specifications, software, know-how, and products. The Parties are not required to maintain confidentiality if the Confidential Information:

  • Becomes public knowledge without any fault of the Receiving Party,
  • Was already known to the Receiving Party at the time of disclosure without breaching any pre-existing confidentiality agreement,
  • Is disclosed by one Party to the other with an explicit exemption from confidentiality,
  • Is independently developed by the Receiving Party,
  • Is lawfully provided by a third party without any confidentiality obligation,
  • Must be disclosed by law, regulations, or court order.

The Parties will remain bound by this confidentiality obligation for five (5) years after the expiration or termination of these Terms and Conditions, regardless of the reason. Each Party ensures that its employees, contractors, affiliated or linked companies, and subcontractors comply with this obligation.

Data Protection

1. Definitions

1.1. The terms “controller,” “processor,” “data subject,” “personal data,” “processing” (and “process”), and “special categories of personal data” have the meanings assigned in Applicable Data Protection Law.

1.2. “Applicable Data Protection Law” refers to:

(i) Regulation 2016/679 of the European Parliament and Council on the protection of individuals regarding the processing of personal data and the free movement of such data, repealing Directive 95/46/EC (known as the General Data Protection Regulation or GDPR);

(ii) Directive 2002/58/EC on privacy protection in electronic communications (the ePrivacy Directive); and

(iii) any relevant national data protection laws in EEA member states enacted under, pursuant to, or in conjunction with any of the above;

in each case, as amended or replaced from time to time.

1.3. “European Economic Area” or “EEA” includes the EU Member States, plus Norway, Iceland, and Liechtenstein.

1.4. “Standard Contractual Clauses” are the clauses annexed to the European Commission’s Implementing Decision 2021/914 of June 4, 2021, on standard contractual clauses for transferring personal data to third countries under Regulation (EU) 2016/679. These clauses are accessible via the European Commission’s website and may be amended or replaced over time.

1. Relationship of the Parties

2.1. The Customer (controller) appoints Zestinfo as a processor to handle the personal data described in Annex I: Personal Data Processing Description (the “Personal Data”). Each Party must comply with its obligations under Applicable Data Protection Law.

1. Purpose Limitation

3.1. Zestinfo will process the Personal Data as a processor for the purposes outlined in Annex I and strictly according to the Customer’s documented instructions and the Services Agreement (the “Permitted Purpose”), except where otherwise required by any applicable EU or EEA member state law.

3.2. Zestinfo will promptly inform the Customer if it becomes aware that the Customer’s processing instructions violate Applicable Data Protection Law.

1. International Transfers

4.1. If Personal Data is transferred to, stored by, or accessed by the Customer in a country outside the EEA that the European Commission does not deem adequate, such transfer will be subject to the Standard Contractual Clauses unless the Customer demonstrates other appropriate safeguards in accordance with Applicable Data Protection Law.

4.2. When the Customer is located outside the EEA, the Standard Contractual Clauses will be completed as follows:

(a) Module Four (Processor-to-Controller) will apply;

(b) In Clause 7 (“Docking clause”), the optional docking clause will apply;

(c) In Clause 11 (“Redress”), the optional language will not apply;

(d) In Clause 17 (“Governing law”), Option 1 will apply, and the SCC will be governed by French law;

(e) In Clause 18(b) (“Choice of forum and jurisdiction”), disputes will be resolved before the courts of Paris;

(f) Annex I of the SCC will be deemed completed with the information set out in Annex I to these Terms and Conditions.

4.3. If any provision of these Terms and Conditions conflicts with the Standard Contractual Clauses, the Standard Contractual Clauses will prevail.

4.4. Zestinfo will not transfer Personal Data (or allow it to be transferred) to any Sub-processor outside the EEA unless the transfer is to a country, region, or sector recognized by the European Commission as providing adequate protection for Personal Data under Applicable Data Protection Law.

4.5. If Personal Data is transferred to, stored by, or accessed by a Sub-processor outside the EEA that the European Commission does not deem adequate, such transfer can occur if Zestinfo has implemented appropriate safeguards with the Sub-processor to ensure an equivalent level of protection for the Personal Data in compliance with Applicable Data Protection Law. These safeguards may include transferring the Personal Data to a Sub-processor with binding corporate rules authorization or that has executed the Standard Contractual Clauses with Zestinfo.

1. Confidentiality of Processing

5.1. Zestinfo will ensure that any person authorized to process the Personal Data (including Zestinfo’s staff, agents, and subcontractors) is subject to a strict duty of confidentiality (whether contractual or statutory) and will not permit anyone to process the Personal Data who is not under such a duty.

1. Security

6.1. Zestinfo will implement and maintain appropriate technical and organizational measures to protect the Personal Data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access (a “Security Incident”). These measures will consider the state of the art, implementation costs, and the nature, scope, context, and purposes of processing, as well as the risk to individuals’ rights and freedoms.

1. Security Incidents

Upon becoming aware of a Security Incident, Zestinfo will inform the Customer without undue delay and provide all necessary information and cooperation for the Customer to fulfill its Personal Data breach reporting obligations under Applicable Data Protection Law. Zestinfo will take all necessary measures to remedy or mitigate the effects of the Security Incident and keep the Customer informed of developments.

1. Sub-processing

8.1. Except for third parties already authorized at the time of this agreement, Zestinfo will not subcontract any processing of Personal Data to a third-party Sub-processor without the Customer’s prior written consent.

8.2. The Customer consents to Zestinfo engaging Sub-processors to process Personal Data, provided that: (i) Zestinfo gives reasonable prior notice of any addition or removal of a Sub-processor, (ii) Zestinfo imposes data protection terms on any Sub-processor that protect the Personal Data to the same standard as these Terms and Conditions, and (iii) Zestinfo remains fully liable for any breach caused by its Sub-processors.

8.3. If the Customer reasonably objects to Zestinfo’s appointment of a Sub-processor, Zestinfo will not appoint the Sub-processor, or the Customer may suspend or terminate these Terms and Conditions without indemnity or refund.

8.4. The Customer authorizes Zestinfo to rely on Sub-processors for the following operations:

(i) Hosting end-user application interface (Bubble);

(ii) Hosting database of end-users’ Data (Heroku); and

(iii) Finding and testing inferred email addresses of leads.

1. Cooperation and Data Subjects’ Rights

9.1 Zestinfo will provide all reasonable and timely assistance to the Customer to respond to: (i) any request from a data subject to exercise their rights under Applicable Data Protection Law, and (ii) any other correspondence, enquiry, or complaint from a data subject, regulator, or third party regarding the processing of Personal Data. If such a request is made directly to Evaboot, Evaboot will promptly inform the Customer.

1. Data Protection Impact Assessment

10.1. Upon the Customer’s request, Zestinfo will provide all reasonable and timely assistance for the Customer to conduct a data protection impact assessment, including consulting with the relevant data protection authority if necessary.

1. Deletion or Return of Personal Data

11.1. After 30 days since the Customer deleted its online account with Zestinfo, or after three years since the extraction of leads’ Personal Data, Zestinfo will destroy all Personal Data in its possession or control, except where the Data has been anonymized. During the three-year period, the Personal Data is available for download on the Customer’s account unless the account is deleted earlier.

11.2. This requirement does not apply if Zestinfo is required by any EU or EEA member state law to retain some or all of the Personal Data, in which case Zestinfo will isolate and protect the Personal Data from further processing until deletion is possible.

1. Audit and Verification of Compliance

12.1. Upon the Customer’s request and at its own cost, Zestinfo will provide all necessary information to demonstrate compliance with these Terms and Conditions.

12.2. Zestinfo will allow the Customer (or its appointed third-party auditors) to audit its compliance with these Terms and Conditions, providing all necessary information, systems, and staff. The Customer may enter Zestinfo’s premises for this purpose, with 30 days’ prior notice, during normal business hours, and taking reasonable measures to prevent unnecessary disruption. The Customer will not audit more than once in any 12-month period, except if required by a data protection authority or due to a Security Incident.

12.3. Zestinfo may invoice the Customer for the time spent responding to audit requests.

1. Indemnity

13.1. Each Party (the “Indemnifying Party”) is responsible for its obligations under these Terms and Conditions and Applicable Data Protection Law. Any liability arising from a breach of these obligations will be governed by the liability provisions in the Services Agreement, unless otherwise stated. For liability caps and limitations, liability under these Terms and Conditions will be considered as occurring under the relevant Services Agreement.

Other Provisions

1. Entire Agreement

1.1. These Terms and Conditions represent the complete and exclusive agreement between Zestinfo and the Customer, superseding any general terms and conditions used by the Customer.

1. Severability

2.1. If any provision of these Terms and Conditions is deemed invalid or unenforceable by a competent court, that provision will be reinterpreted to align as closely as possible with the original intent. The remaining provisions will continue to be in effect.

Governing Law and Jurisdiction

These Terms and Conditions are governed exclusively by French law. Any disputes regarding the interpretation, execution, performance, or termination of these Terms and Conditions, or related matters, will be subject to the exclusive jurisdiction of the courts and tribunals in Paris.

Annex I:

 Personal Data Processing Description

This Annex I is part of the Terms and Conditions and outlines the processing activities Zestinfo will perform on behalf of the Customer.

A. LIST OF PARTIES

Processor / Data Exporter:

  • Name: Zestinfo S.A.S.
  • Address:
  • Contact Person:
  • Relevant Activities: Intelligent retrieval tool services that scrape, extract, refine, and enrich any LinkedIn Sales Navigator search.
  • Signature and Date: The Terms and Conditions are agreed upon by the Parties when the Customer accepts them.
  • Role: Processor
  • Controller(s) / Data Importer(s):
  • Name: Name of the Customer located outside of the EEA and agreeing to these Terms and Conditions.
  • Relevant Activities: Use of LinkedIn Sales Navigator to find leads for their business activities.
  • Signature and Date: The Terms and Conditions are agreed upon by the Parties when the Customer accepts them.
  • Role: Controller

B. DESCRIPTION OF TRANSFER

  • Categories of Data Subjects: Registered users of LinkedIn (leads).
  • Categories of Personal Data: Identification data (names, emails, LinkedIn ID), work-related data (e.g., employer name/company, position, previous experience), educational background.
  • Sensitive Personal Data: N/A
  • Frequency of Transfer: Depends on the Customer’s subscription (e.g., monthly or annual) and the number of credits used.
  • Nature of Processing: Extracting, listing, disclosing, inferring, and storing Personal Data.
  • Purpose of Transfer and Processing: To provide the Customer with a list of lead profiles with relevant information.
  • Retention Period: Personal Data is erased after 3 years from extraction or 30 days after the Customer deletes their account, whichever is sooner.
  • Transfers to Sub-processors: Personal Data is disclosed to sub-processors for hosting and email testing services for the duration of the contract.

C. COMPETENT SUPERVISORY AUTHORITY

•  Supervisory Authority: CNIL

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